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Our fresh approach to business software has enabled over 50,000 companies big and small across the globe to exceed customer and employee expectations. We deliver on the unfulfilled promise of easy-to-use SaaS software and help our customers drive clear business results.

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AVTECH is an authorized reseller of Freshworks’ products. Our partnership helps organizations much like yours deliver better customer and employee experiences. Find out products that are the right fit for you.

Customer Solutions

Freshdesk Omnichannel Suite

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i) Delight your customers with effortless omnichannel service
ii)Engage in more meaningful conversations every day, across every channel, with every customer
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Employee Solutions

IT Service Management

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i) Right-Size Your IT Service Management
ii) Modernize ITSM with an intuitive, fast-time-to-value, and intelligent solution
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Why choose Freshworks?

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Employee Solutions - Freshdesk

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Freshservice delivers a 308% ROI according to Forrester Study
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Make a #FreshStart in 2021

#FreshStart is our initiative to help you accelerate the pace of your digital transformation. With great challenges come great opportunities, and we are proud to have supported many winning businesses who have innovated to thrive in this new world. Companies who have used digital technology to turn adversity into opportunity. Agility is key to survival and businesses that have been most resilient are those that have taken smart decisions and adapted quickly.

Digital Transformation in the New Normal

Companies have prioritized digital transformation to stay ahead of the evolving customer and empower their workforces. This report will help you prioritize key initiatives vital to business growth.

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